Privacy Policy

Who We Are

TUROS DANIŞMANLIK ORGANİZASYON LİMİTED ŞİRKETİ (“TUROS”, “we”, “our”) is a company registered in Türkiye (VAT No. 8711273664), with its registered office at 19 Mayıs Mah. Halaskargazi Cad. Çiftkurt No: 226, İç Kapı No: 24, Şişli / İstanbul, Türkiye. We operate the website turostr.com and provide B2B automotive spare parts supply and consulting services.

Data We Collect

We collect personal data only when you voluntarily provide it — for example, when you contact us, request a quotation, or enter into a commercial agreement. Categories of data include:

• Contact details: full name, company name, email address, phone number
• Business details: VAT / tax number, company address, bank details for invoicing
• Communication records: emails and messages you send to us
• Usage data: IP address, browser type, pages visited (via server logs and cookies)

How We Use Your Data

• To respond to enquiries and process orders — contractual necessity
• To issue invoices and fulfil payment obligations — legal obligation
• To comply with customs, trade and tax regulations — legal obligation
• To send relevant product and pricing updates — with your consent
• To improve our website and services — legitimate interest

Legal Basis (GDPR)

Where the GDPR applies, we rely on: performance of a contract (Art. 6(1)(b)), compliance with a legal obligation (Art. 6(1)(c)), legitimate interests (Art. 6(1)(f)), and consent (Art. 6(1)(a)) where stated.

Data Sharing

We do not sell personal data. We may share data with logistics and freight partners (shipment only), banking and payment service providers (transaction processing), tax and customs authorities (where legally required), and IT service providers under strict data processing agreements. All third parties are contractually bound to process data only for specified purposes.

International Transfers

Our operations are based in Türkiye. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses or adequacy decisions as applicable.

Data Retention

Business and financial records are retained for a minimum of 10 years under Turkish commercial and tax law. Marketing contact data is retained until consent is withdrawn. Website log data is retained for up to 12 months.

Your Rights

Cookies

Our website uses essential cookies required for basic functionality, and optional analytics cookies. You may decline non-essential cookies via the cookie banner. Continued use of the site without adjusting settings constitutes acceptance of essential cookies only.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Material changes will be communicated via a prominent notice on the website.