Logistics & Warehousing
From our Istanbul hub, TUROS ships to 40+ countries with customs expertise, competitive freight rates and delivery windows designed for serious wholesale buyers.
Our Istanbul Logistics Infrastructure
Built for volume, speed and the complexity of cross-border trade
📦 Istanbul Main Warehouse
Our primary facility in Istanbul handles receiving, quality inspection, repackaging and outbound freight. Modern racking, barcode-tracked inventory and a dedicated outbound team ensure accurate and fast fulfilment for all wholesale orders.
✈️ Air & Sea Freight
Istanbul’s dual cargo airports (IST and SAW) and the Haydarpaşa container port give TUROS access to every major trade lane. We use both air freight (for urgent orders) and sea/road freight (for cost-efficient large shipments) — choosing the right mode for each shipment.
🛃 Customs & Documentation
Our customs team specialises in export documentation for CIS, Middle East and East African markets. We prepare all commercial invoices, packing lists, certificates of origin and customs declarations. Buyers receive full documentation packages for seamless import clearance.
🔍 Pre-Shipment Inspection
Every shipment is inspected against the order before dispatch. Part numbers, quantities and packaging are verified. Any discrepancy is flagged and resolved before the consignment leaves the warehouse — not after it arrives with the client.
📋 Stock & Availability
Our ERP system provides real-time stock visibility for our 40,000+ active references. When you request a quote, availability and lead time information is accurate — not estimated. Back-order positions are communicated honestly.
🔄 Returns & Claims
TUROS has a clear, efficient returns process for warranted defects or shipment errors. As an authorised distributor for 120+ brands, we have direct claims channels with each manufacturer — ensuring fast resolutions for genuine quality issues.
Delivery Routes & Lead Times
Typical delivery windows from our Istanbul warehouse
| Destination Region | Typical Lead Time | Freight Mode |
|---|---|---|
| Central Asia (Kazakhstan, Uzbekistan, Turkmenistan) | 4–7 business days | Road / Air |
| Caucasus (Azerbaijan, Georgia, Armenia) | 2–4 business days | Road / Air |
| Middle East (UAE, Saudi Arabia, Iraq) | 3–5 business days | Air / Sea |
| Eastern Europe (Romania, Bulgaria, Ukraine) | 3–5 business days | Road |
| Western Europe | 5–8 business days | Road / Air |
| East Africa (Kenya, Ethiopia, Tanzania) | 5–9 business days | Air / Sea |
* Lead times are indicative and depend on order size, customs clearance and freight partner capacity. Express options available on request.
Ready to ship to your market?
Contact the TUROS logistics team for a freight quote or to discuss warehousing solutions for high-volume buyers.